In the competitive landscape of rental housing, creating a robust resident experience has become paramount for apartment owners and operators alike, not only to attract prospects but also to retain residents. As part of the 2024 MFE Concept Community, Multifamily Executive and Zonda Advisory will unveil the results from its exclusive apartment renter survey to find out what’s working and not working at multifamily communities from the resident perspective. A panel of expert owners and operators will follow with their resident engagement strategies that are positioning their communities for success.